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Return on Insurance

Oct 1, 2007 12:00 PM, By Jennifer Popovec

“This is hugely important, but thousands of property owners throughout the Midwest have found out that they have an ACV,” Longcore says. “These owners should really sue their agents for malfeasance, but that's really like closing the door to the barn after the horses have gotten out.”

Emergency preparedness tips

  • Have an emergency management team in place: designate employees with specific roles before a disaster strikes and make sure that everyone in the company knows who these people are and what their tasks are.

  • Establish an emergency contact hotline: provide employees with an out-of-state emergency number that allows them to check in and learn of the office's status. This may be your only line of communication to your staff.

  • Designate a place and time to meet: if all lines of communication are broken, this is the only way for the team to get back on track. This can be a remote place that you feel is less likely to sustain damage and is a good spot for the emergency management team to meet.

  • Line up a restoration contractor: familiarize yourself with the process of restoration, the price guides and contracts and have all these terms worked out prior to an event.

  • Arrange for back-up office space and/or operations: have alternate customer phone communication and plans for delivery of your products or services. Many of your customers may not be affected and will still count on you. These customers are valuable and you risk the potential of losing your customers to your competition who can deliver the products or services.

Source: Cotton Companies


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